+1. Make your subject short and descriptive. Avoid the words "help" or
+ "Samba" in the subject. The readers of this list already know that
+ a) you need help, and b) you are writing about samba (of course,
+ you may need to distinguish between Samba PDC and other file
+ sharing software). Avoid phrases such as "what is" and "how do
+ i". Some good subject lines might look like "Slow response with
+ Excel files" or "Migrating from Samba PDC to NT PDC".
+
+2. If you include the original message in your reply, trim it so that
+ only the relevant lines, enough to establish context, are
+ included. Chances are (since this is a mailing list) we've already
+ read the original message.
+
+3. Trim irrelevant headers from the original message in your
+ reply. All we need to see is a) From, b) Date, and c) Subject. We
+ don't even really need the Subject, if you haven't changed
+ it. Better yet is to just preface the original message with "On
+ [date] [someone] wrote:".
+
+4. Please don't reply to or argue about spam, spam filters or viruses
+ on any Samba lists. We do have a spam filtering system that is
+ working quite well thank you very much but occasionally unwanted
+ messages slip through. Deal with it.
+
+5. Never say "Me too." It doesn't help anyone solve the
+ problem. Instead, if you ARE having the same problem, give more
+ information. Have you seen something that the other writer hasn't
+ mentioned, which may be helpful?
+
+6. If you ask about a problem, then come up with the solution on your
+ own or through another source, by all means post it. Someone else
+ may have the same problem and is waiting for an answer, but never
+ hears of it.
+
+7. Give as much *relevant* information as possible such as Samba
+ release number, OS, kernel version, etc...
+
+8. RTFM. Google. groups.google.com.